About the service

Created for a group of cooperative banks and insurers, the POP Pankki app identifies users using the TUPAS protocol (the Finnish Online Bank Identification Strong Customer Authentication platform). It has also passed the Finnish F-secure security audit. The app communicates with external APIs to complete banking operations (payments, accounts management, savings accounts, loans), servicing insurance (generating quotes, purchasing policies, paying premiums) and external services (e.g. selling investment funds).

The application not only provides functionalities for the bank’s customers but has also created an entirely new channel for cross-selling. In the year the application was launched, the number of POP Pankki clients in the insurance area increased by nearly 20%.

Our solution was one of the foundations of the digital transformation at POP Pankki. After its implementation and completion of other transformation processes, in 2019 the bank achieved the best results in its history, recording a profit increase of 126% and enjoying the highest customer satisfaction in the Scandinavian countries (EPSI Rating 2019).

What was the biggest success?

The number of POP Pankki clients in the insurance area increased by nearly 20%.
The bank achieved the best results in its history, recording a profit increase of 126%
Bank enjoyed the highest customer satisfaction in the Scandinavian countries (EPSI Rating 2019)

What included in this service

A team of 17 specialists from Speednet was involved in the project. On the team we had Android and iOS developers, UX designers, tester, business analyst and project manager. They developed a beta version in 3 months and then worked on the release candidate for 6 months. It took them 9 months to develop the live version.

Speednet and POP Pankki build together a mobile banking application that increased insurance sales by 20%

Get to know us better

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Pekka Lemettinen

CEO, Pop Pankki

“Speednet has proved to be the right partner. It became clear from the early stages of the project that they were a partner extremely committed to delivering high-quality software. Throughout the project, the collaboration went smoothly: Speednet was able to quickly grasp, based on a few tips, what we needed and come up with a well-thought-out solution.