What have we delivered?
Highly-secure online platform for servicing mortgage loans used by customers and bank employees. It provides borrowers with a user-friendly access to key information on their financial products and enables them to track currency exchange rates and easily contact the bank.
The bank’s employees use the platform for effective communication with customers as well as to generate reports and statistics.
What was the challenge?
Our client, BPH Bank (GE Money Group), was in a complex M&A process with another large bank. The Polish Financial Supervision Authority (a major regulator of the financial market in Poland), set a condition: customers with Swiss franc mortgages had to be provided with a dedicated web application that would let them manage their credit obligations.
The recipe for success turned out to be a mix of SCRUM methodology and full transparency. Our programmers worked closely with the bank’s senior IT experts are every stage the platform’s development. The system, A-rated for security, was delivered on time and on budget. The merger process could smoothly continue to a trouble-free completion.